Mid-level IT Analyst — Irapuru Transportes
Apr 2025 — present
Caxias do Sul, RS
ERP Administration & Support
- In-house lead for TOTVS Protheus ERP administration during its implementation phase, working alongside the consulting partners across all areas of the system: back office, contracts, TMS (transportation management), fleet, and fiscal books.
- Handling daily system demands, including generating and customizing routines and reports.
- Configuration and restructuring of the GLPI ticketing platform, with 21 company units registered, custom forms, and automated classification and routing rules; about 700 tickets handled personally.
- More than 100 support cases driven with TOTVS, from diagnosis to resolution.
- Bulk correction of the fiscal bookkeeping of 12,606 CT-e (electronic freight documents).
- Root-cause diagnosis directly in the Oracle database for TMS module defects and the electronic NF-e (e-invoice) import flow, delivering technical workarounds.
- Execution of the monthly fiscal close (entry-blocking parameterization by branch).
- Support for TMS satellite systems (user administration) and management of the Silt WMS (warehouse management system).
- Process automation with Python and PowerShell; access permission management per information security policy.
- Support for managing Microsoft 365 tools and building Power Automate automations (e.g., a purchase request flow with two-level approval, integrated with Teams and Outlook); support for creating GPOs in Active Directory (Windows Server).
Protheus Development (ADVPL/TLPP)
- 20 ADVPL/TLPP routines in production, including shipping volume labels printed on Zebra, delivery receipt protocol and filing, CIOT integration with e-Frete, fiscal checking of CT-e against the XML, a TSS digital certificate hub, and TReport reports.
- Owned the systems side of moving one group company's TMS from the legacy system to Protheus TMS: new routines, branch-level access control during the transition, and close follow-up of operations in the first weeks.
Platforms conceived — own specification, AI-assisted implementation
- Suite Irapuru — unification of 7 internal systems, in production, into a single platform, with single sign-on (SSO) and per-system/per-screen permission control.
- Occupational Health and Safety System — management of periodic exams, PPE, workplace accident reports (CAT), safety dialogues (DDS), and inspections.
- Freight document (CT-e) reconciliation — between the TMS and the ERP (Oracle database).
- Financial export portal — automates exporting accounts payable/receivable from the TMS to the ERP's import layout, with an indicator dashboard; includes diagnosing and fixing a file-corruption bug caused by concurrent writes to the user registry.
- Read-only connectors (Model Context Protocol) giving AI assistants auditable access to the ERP and the TMS for fast incident diagnosis.
